Privacy Policy

Last Updated: December 6, 2025

At SnapVid ("we," "us," or "our"), we respect your privacy and are committed to protecting any information you may share while using our service at snapvid.app (the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

1.1 Information You Provide

SnapVid does not require you to create an account or provide personal information to use our Service. However, if you contact us via email, we may collect:

  • Your email address
  • Any information you choose to include in your message

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
  • Usage Information: Pages visited, time spent on pages, links clicked, and referring website addresses
  • Video Links: The TikTok, Douyin, or other platform URLs you submit for download (we do not store these permanently)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with our Service (Google Analytics)
  • Advertising Cookies: Used to display relevant ads (Google AdSense)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process your download requests and provide the core functionality of SnapVid
  • Service Improvement: To analyze usage patterns and improve our Service's performance and features
  • Communication: To respond to your inquiries and provide customer support
  • Security: To detect, prevent, and address technical issues, fraud, or abuse
  • Legal Compliance: To comply with applicable laws and legal obligations
  • Advertising: To display advertisements through Google AdSense

3. Third-Party Services

3.1 Google Analytics

We use Google Analytics to understand how users interact with our Service. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our Service.

Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information on Google Analytics' privacy practices, visit: How Google uses data when you use our partners' sites or apps

3.2 Google AdSense

We use Google AdSense to display advertisements on our Service. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings or by visiting the Digital Advertising Alliance opt-out page.

For more information on Google's advertising practices, visit: Google's Advertising Policies

3.3 Third-Party Platforms

When you submit a video link for download, we retrieve the video content from third-party platforms (TikTok, Douyin, etc.). We do not control these platforms' privacy practices. We encourage you to review their privacy policies:

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note:

  • We do not permanently store the videos you download
  • We do not permanently store the video links you submit
  • Downloaded content is processed in real-time and immediately delivered to your device
  • We may temporarily cache data for performance optimization, but this data is automatically deleted

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain collected information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Analytics data is retained according to Google Analytics' default retention periods
  • Server logs are retained for up to 30 days for security and performance monitoring
  • Email correspondence is retained as long as necessary to provide support

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Portability: Request transfer of your information to another service
  • Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at support@snapvid.app.

7. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to these countries.

9. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@snapvid.app.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

12. Managing Cookies

You can control and manage cookies in various ways:

  • Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, or set preferences for certain websites
  • Third-Party Tools: Various third-party tools allow you to manage cookies across multiple websites
  • Opt-Out: You can opt out of Google's advertising cookies at Google Ads Settings

Please note that disabling cookies may affect the functionality of our Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

15. Legal Disclosure

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.